Randstad Customer Service in Phoenix, Arizona

Customer Service

job details:

  • location:Phoenix, AZ

  • salary:$16 per hour

  • date posted:Monday, April 16, 2018

  • job type:Temp to Perm

  • reference:S_634827

  • questions:angela.keeler@randstadusa.com770/303-6674

job description

You'll receive inbound calls from consumers making immediate, "on demand" payments (which are taken via the web or Interactive Voice Response system). You'll also provide a valued helping hand by trouble shooting failed payment attempts; providing confirmation of payments and responding to general payment questions. Key criteria - Able to deliver a WOW customer experience, you will be a good listener who has genuine empathy for customers. - You need to be dedicated, reliable and an effective team player who stays calm when handling difficult situations. - Working knowledge of Windows and/or Macs is a must. -

These are contract to permanent positions.

Shift is 10am - 6:30pm with Monday and Wednesday off

OR

11am - 7:30pm with Monday and Thursday off

Working hours: 10 or 11am to 6:30 or 7:30pm

Skills:

A pre-employment background, credit, and drug screen will be required.

There's intensive induction training to ensure you're fully prepared for your new role. We go the extra mile to equip you to succeed.

Our state-of-the-art call centers are clean, bright, open environments, with equipment like dual monitors and ergonomic chairs to support you while you do a great job.

You'll find a fun, supportive culture with an emphasis on team work.

The dress code is casual, and perks include free sodas. The facilities include an on-site caf- and gym

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.