PDS Tech Inc Sr Learning Specialist in Phoenix, Arizona

PDS Tech Inc. is seeking a Sr. Learning Specialist, in Phoenix, AZ.


  • The Senior Learning Specialist will be responsible for working with teams to help capture critical subject matter expert knowledge, and develop and implement programs that align the workforce with key business strategies and initiatives.

  • Provides consultation regarding design, development and implementation of instructional strategies with clearly established objectives to capture critical subject matter expert knowledge.

  • Create and structure content, to develop activities to support learning by incorporating adult learning principles, assessment techniques, appropriate integration of instructional technologies and best practices.

  • Use of appropriate interviewing techniques during discovery, with all organizational levels to identify skill and knowledge gaps.

  • Uses effective strategic planning methods, Competency and Instructional System

  • Design (ISD) Models.

  • Develop Learning Plans to engage participants, address skills and knowledge gaps; identify and apply interactive learning methodology to address these gaps.

  • Recommends the most effective training and development techniques for the type of knowledge to be captured and transferred.

  • Assists employees in creating project milestones and completion timelines, and helps drive plan as needed to ensure success.

  • Assists in the implementation of organizational change initiatives.

  • Follows, creates and implements programs that align employees with business goals.

  • Identifies pockets of resistance and uses appropriate interventions to manage and alter resistance.

  • Develops team building exercises and effective tools to deal with and resolve conflict within groups.

  • Diagnoses potential organization problem areas and provides recommendations to mitigate these issues.

  • Develops methods for data collection, formatting, data analysis methodologies and management reporting; Apply program performance measurement and reporting.

  • Applies information architecture principles and methods.

  • Communicates frequently and effectively with various project collaborators and stakeholders to ensure that goals and objectives are met.


  • Bachelor's degree required.

  • 5-10 years’ Instructional System Design experience, designing, developing, technical engineering, training, computer-based/web-based and instructor-led instructional materials.

  • Excellent skills in Instructional System Design (ISD).

  • Experience working with Engineering and/or technical content is preferred.

  • Excellent skills in organizational development, project management, technical writing, human resources and dealing with ambiguity.

  • Experience working with executives at high levels of the organization a plus.

  • Experience in knowledge capture, knowledge transfer and knowledge management activities.

  • Instructional design capabilities adapting content from one delivery format to another (instructor-led to web-based training).

  • Experience in adult learning and course/curriculum design.

  • Work independently and as part of a team, have excellent organizational and interpersonal skills and the ability to juggle multiple projects to successful, on-time completion.

  • Excellent interpersonal skills, specifically written and oral communication skills and commitment to customer service.

  • Ability to interpret client needs and produce instructional materials.

  • Ability to manage and meet deadlines.

  • Advanced proficiency with Microsoft Word, PowerPoint and knowledge of eLearning software such as Articulate, Flash, Dreamweaver, Captivate, Live Meeting, synchronous tools, Photoshop.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.